Buy
Sell
Help
Register
Sign In
Everything
Digital Art
Photography
Traditional Art
Cart
Canvz Help
Get quick answers with our help articles.
FAQ
Get Started
How do I get started on Canvz?
I can't remember my password, what should I do?
Where is my confirmation email?
How long can my username be?
How do I add/upload a profile picture?
How do I add my location to my Profile?
How do I add a Bio to my Public Profile?
How do I change the email address for my Canvz account?
How do I change my password?
Can I change my username?
Make a Purchase
What payment methods are accepted?
When will I be able to download my purchased file?
When would I purchase more than one license?
How long will my download link stay active?
What do I do with downloaded art files?
Can I get a refund?
Step-by-step checkout guide.
Report a Problem
How do I report a problem with an item I downloaded?
How do I report an item for sale?
Feedback
When should I leave feedback?
How do I leave feedback about Canvz?
Can I leave public feedback about an artists' work?
Can I delete or edit my comment?
How do I contact the artist directly?
Open a Gallery
How do I become a seller and set up my gallery?
What should I know about copyright and protecting my work?
Does my username have to match my gallery name?
Who can be a seller?
Selling
What items can I sell on Canvz?
How do I list an item?
What content may not be uploaded?
What dimensions should my uploaded art be?
What if I have multiple variations of the same item?
Why do my thumbnail images keep getting cut off or misaligned?
How do I edit an item listing?
How do I remove a listing?
What are tags?
Do I need to add a watermark to my art?
When does an item listing expire?
Collect Payments
What is PayPal and how do I open a PayPal account?
How much will I get paid?
How do I withdraw funds from my Canvz account?
What happens after I sell an item?
When and how do I get paid by the buyer?
How long do I have to wait for a sale to clear, and why?
Do I need to invoice a buyer?
Email support
Can't find the answer in our help content? Email us and we'll get back to you shortly.
Contact us
Explore Help
FAQ
Contact us
Feedback
Site policy
Privacy policy
Terms of use
Copyright policy
Submission Agreement
License Agreement