Canvz HelpGet quick answers with our help articles.

Get Started

1. How do I get started on Canvz?
2. I can't remember my password, what should I do?
3. Where is my confirmation email?
4. How long can my username be?
5. How do I add/upload a profile picture?
6. How do I add my location to my Profile?
7. How do I add a Bio to my Public Profile?
8. How do I change the email address for my Canvz account?
9. How do I change my password?
10. Can I change my username?

Make a Purchase

1. What payment methods are accepted?
2. When will I be able to download my purchased file?
3. When would I purchase more than one license?
4. How long will my download link stay active?
5. What do I do with downloaded art files?
6. Can I get a refund?
7. Step-by-step checkout guide.

Report a Problem

1. How do I report a problem with an item I downloaded?
2. How do I report an item for sale?

Feedback

1. When should I leave feedback?
2. How do I leave feedback about Canvz?
3. Can I leave public feedback about an artists' work?
4. Can I delete or edit my comment?
5. How do I contact the artist directly?